Terms & Conditions
TERMS & CONDITIONS
By utilizing the website and online services provided by Grovo Foods ("grovofoods.com," "we," or "us"), you acknowledge that the disclaimers, exclusions, and limitations of liability outlined on this website are fair and reasonable.
To buy any product from the Site, it is necessary for you to register an account. This enables us to offer you convenient access to print your orders and check your previous purchases.
Limitation of Liability
Grovo Foods's liability for the use of this website or any other situation is limited to the maximum sum paid by the user and received by Grovo foods for the relevant order. However, if the loss is caused by the negligence or fault of the user/buyer, Grovo foods shall not be held responsible. Grovo foods shall not be liable for any indirect, special, consequential or incidental damages, whether or not informed of the possibility of such damages or negligence. All disputes shall be governed by Indian law and will be subject to the exclusive jurisdiction of the courts in Bengaluru.
Credit Card Details
It is essential that you agree, understand, and confirm that the credit card details you provide on grovofoods.com are accurate and legally owned by you. In other words, when using a credit card for a transaction, it must be your own. You also agree to provide the correct and valid credit card details when making a payment on grovofoods.com. Please note that your credit card information will not be shared or utilized by our payment gateways or grovofoods.com with any third party, unless required for fraud verification, or by law, regulation, or court order. It is important to note that grovofoods.com will not be responsible for any credit card fraud. If a card is used fraudulently, the liability will be solely on you, and you will need to prove otherwise.
Regarding any promotional emails or SMS/MMS sent to you, we want to make it clear that grovofoods.com will not be responsible for any aspect of those offers. The offers made in these promotional messages are subject to change at the sole discretion of the company, and grovofoods.com will not be obligated to provide you with any information about these changes.
In the event of an incorrect transaction, we are not liable for any loss or damage resulting directly or indirectly from the authorization being declined due to the Cardholder exceeding the mutually agreed preset limit between us and our acquiring bank.
Returns and Return Shipping
Our 10-Day Return Policy covers every product purchased from grovofoods.com. In case of any problems, packaging issues, or damages, please inform us within 10 days from the date of delivery. We will either provide a replacement product or a refund of your money.